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🔒 Privacy Policy

Last updated: 3 November 2026

✨ The short version

We only collect what we need to run the game: your Google email, your username, your date of birth, and how you play. We never sell your information, we don't show you targeted adverts, and we don't track you around the internet. If you want your data gone, tell us and we'll delete it.

1. Who looks after your data

Glødkeeper is run by Cloverfold Ltd, a company registered in England and Wales (company number 17512383), registered office 5th Floor, 167–169 Great Portland Street, London W1W 5PF, which is the data controller (ICO registration ZC289080). Contact: [email protected] or the in-game feedback page.

2. What we collect and why

DataWhy we have itLegal basis
Google account emailSigning you in and identifying your accountContract (running the game for you)
UsernameYour display name to other playersContract
Date of birthKeeping your experience age-appropriate and protecting younger players (asked once, at signup)Legal obligation / legitimate interests (child safety)
Gameplay data (creatures, scores, purchases with in-game currency, friends, game results)Running the game — it is the gameContract
Session cookieKeeping you signed in — essential, not trackingLegitimate interests
Feedback messagesAnswering you and fixing problemsLegitimate interests
Payment recordsFulfilling purchases, refunds, accounting, and giving purchases back after the alpha reset. Card details go directly to our payment provider (Stripe) — we never see or store card numbersContract / legal obligation

3. What we don't do

  • We don't sell your data to anyone.
  • We don't show targeted advertising and don't use advertising trackers.
  • We don't profile children or use anyone's data to pressure them into spending.
  • We don't collect your precise location.

4. Who we share data with

  • Microsoft Azure — hosts the game and its database.
  • Google — provides sign-in (they tell us your email; we don't get your Google password).
  • Stripe — processes real-money payments; they handle card details under their own privacy policy.

These providers act under contracts that protect your data. We'll also share data if the law requires it (for example a lawful request from authorities).

5. How long we keep it

Your data is kept while your account is active. If you delete your account, we delete or anonymise your personal data within 30 days, except records we must keep by law (like payment records, kept 6 years for tax purposes). Payment records are also kept through the alpha reset, linked to your Google sign-in, so that what you bought can be given back to you afterwards.

6. Your rights

You can ask us to: show you the data we hold about you, correct it, delete it, or restrict how we use it. Ask from Settings → Your account, or email us, and we'll respond within a month. If you're unhappy with how we've handled your data, you can complain to the UK Information Commissioner's Office (ico.org.uk).

If you're under 18, a parent or guardian can also exercise these rights for you.

7. Changes

If we change this policy in a way that matters, we'll flag it in-game. The date at the top always tells you the current version.